About us

"The only limits are, as always, those of vision."
- James Broughton

d2o is a management company specialised within the fields of operational, revenue and productivity management for the hospitality and catering industry.

Our Vision
Managing business performance should, in a sense, be like driving a car by the speedometer. If 'speeding tickets' were the only measurement instrument you had, you would never know where and when to adjust to the changing environment. Likewise, if period-end reports are the only means of measurement that you use, you will not be able to initiate prompt actions.

Our Mission
is to eliminate the reporting deadlines, and provide decision-makers with meaningful and easily accessible information online in an imaginative way.

is to help our customers to

  • define clear departmental performance targets;
  • communicate effectively these targets to heads of department;
  • report daily the performance status for learning;
  • forecast demand for effectual decision making;
  • transform management information to be KISSS; and
  • manage daily 80 % of P&L manageable uncertainties.

We are convinced
that any leaders who share and pursue this vision will transform aggravation into acceleration among their staff.

Our Background
We have broad experience in a variety of fields, and particularly in the catering and hospitality industries. Through our academic credentials and professional experience in different leading international hotel chains and business companies, we have strong competence in areas such as process and performance improvements, IT, learning and financial management.

 Downloads:
>> PMI Presentation (PowerPoint)
>> PMI Technical Specification (PDF)

Demos
>> PMI Flash Demo (requires Flash)
>> PMI Live Demo (please email demo@d2o.biz for username and password)