Performance Navigation: Explore Performance Management Intelligence (PMI) Revenue & Productivity
A Real-Time Daily Forecasting Solution for hotel and catering organizations
Part of d2o’s Performance Navigation platform, PMI Revenue & Productivity is an occupancy, departmental revenue forecasting, food cost control and labor productivity management web-based solution, which helps the management bring organizational, financial targets to daily departmental operational discipline.
PMI Revenue & Productivity enables you to increase your bottom-line by simplifying your revenue and productivity management process and empowering operational managers to enforce daily management discipline.
PMI Revenue & Productivity aligns departmental performance with the hotel’s financial objectives. It also increases the participation of department heads, and their collaboration and accountability for results by visualizing and benchmarking their performance in a transparent and innovative way. The solution is also an efficient learning platform which strengthens confidence in mid and long term planning. PMI Revenue & Productivity disciplines all department heads to ensure daily focus on forecast accuracy and resource planning. The ongoing learning increases operational efficiency and develops a durable results-oriented culture in your organization.
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Explore PMI Revenue & Productivity’s Storyboard
Seamless integration with your existing PMS, POS and Time Attendance System/
What is so unique about PMI Revenue & Productivity? Each individual module of the solution might not be exclusive; but collectively it is both exhaustive and exceptional. In other words: Simply, it is a collection of how the best-in-class managers would approach the daily challenges related to occupancy, covers, revenue forecasting, food cost control and labor productivity and reporting. Now, the possibility is here for you to have all your managers applying the best practice in the field – in your own company terms.
Also take advantage of the seamless integration, and eliminate cumbersome manual data inputs, sources of errors and reporting delays.
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Corporate Office and Regional Consolidation, includes benchmarking
CEOs, VPs and Directors get a complete, online and real-time overview of the properties’ performance and forecasts related to occupancy, reservations on hand for the next 12 months, revenue, food cost and labor productivity. With the click of a mouse, the PMI´s Revenue and Productivity module allows you to drill down to investigate performance issues at property and departmental level and their causes, easily and quickly. You can deep dive to the departmental scheduling level. This module will serve as benchmarking for the hotels and individual department heads.
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GM’s and Financial Controller’s Bird’s-eye view
We_know your time is valuable, so why spend it searching for information or waiting for appropriate reports when you can have them without asking? PMI delivers an instant overview of current performance and forecasts in the key areas of your organization and quickly focuses in on problem areas. You can at any time drill down to investigate performance issues and their causes, easily and quickly. The Key Performance Indicators will even indicate problem areas existing at lower levels.
With PMI Revenue & Productivity, you can talk about the future as confidently as you do with the past. Your approach will be perceived by the Department Heads as coaching rather than controlling. The focus will be towards “what we plan to do” instead of “what you have done”.
PMI Revenue & Productivity is a great tool and platform for daily morning meetings and weekly operational meetings, as well as for Executive Management meetings. It’s time to stay on the facts, eliminate discussions about whether the information is correct or not, surprises, assumptions, and last but not least – talk about the future rather than yesterday’s news.
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Revenue Manager’s Forecast
Revenue & Productivity Forecasting makes it easy for you to increase your daily forecast accuracy, with less work. PMI helps you to predict more efficiently pickups based on current booking patterns and segment mix.
Your work will be appreciated by other department heads, since your room rolling forecast drives other departmental revenue forecasts and resources planning. With PMI Revenue & Productivity, you don’t need to inform your colleagues every time you update your forecast and spend valuable time making sure that everybody is using the last version of your forecast. One great news is that your monthly forecasts and yearly budget reporting are just one click away – freeze rolling forecast to forecast or budget.
Revenue Manager’s straightforward daily PMI Revenue & Productivity tasks:
- Review and amend (if required) the rolling forecast for the next 30 days, and check with PMI Revenue & Productivity if you are on the right course. Remember to add any comments you might have. These notes will come in handy at a later stage and make the communication between the managers and with your GM more efficient and proactive.
- Once you have looked over the next 30 days, you go to the corresponding 30 days into the following year and carry out the same procedure. Your current 30-day rolling forecast will act as “Last Year” for reference. This task enables you to set realistic daily targets and define necessary actions achieving these targets, as well as predicting the future in a more systematic and manageable manner.
- Once a week, you look through the next 90 days with the help of PMI Revenue & Productivity’s functionality “Calculate pickups based on booking pace”.
- Every second week, you go through the next 180 days.
- Once a month, you scan over the next 365 days before hitting the “Freeze Rolling Forecast to Forecast” for submitting monthly forecast.
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Food & Beverage Outlet Managers’ Forecast
As_a food and beverage professional, you are focused on delivering quality and training your people in serving guests, as a result, forecasting has always been considered time consuming and cumbersome. PMI Revenue & Productivity enables F&B professionals to easily keep up-to-date through a 13-month room rolling forecast with higher precision. You may also take advantage of the unique PMI Revenue & Productivity forecasting approach: submit a monthly forecast or yearly budget at anytime without spending hours on preparation – just one click, and your work is done.
Food & Beverage Outlet Managers’ daily PMI Revenue & Productivity tasks:
- Review and amend (if required) the rolling forecast for the next 30 days. Then go to the corresponding 30 days into the following year and carry out the same procedure. It is important to add short messages for future use and ease your communication with the rest of the team.
- For outlets that are not driven by room forecasting, PMI Revenue & Productivity will help you to create and maintain your rolling forecast the same way as room forecasting.
- The weekly, bi-weekly and monthly procedures are the same as described in the section of “Revenue Manager’s Forecast”.
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Executive Chef’s Food Cost Control
Have you always wondered what your month-end food cost will be, or found that it often catches you by surprise and you have to spend days to figure out the causes or provide your GM explanations? Based on our experience of more than 400 hotel and restaurant properties, the average monthly deviation is no more than a half percent-point compared to the final monthly profit & loss statements. More than 90% of the causes of deviation is due to posting food revenues directly in the accounting systems without going through your PMS or POS. Did you know that Executive Chef’s food costs are the largest unmanaged expense at your property, sometimes even more than GM’s expenses on yearly basis? It’s time to set an affective stop to let your monthly food cost haunt you anymore!
PMI Revenue & Productivity makes it easier for you to take daily control of your month-to-date food cost, without counting inventory and with a minimum of effort – max 10 minutes a day. Don’t let the food cost catch you by surprise anymore or torture yourself during the month not knowing your food cost before the monthly Profit & Loss statement is distributed.
If you don’t know where to “save” (in order to compensate for negative deviations due to factors out of your control) before it’s too late, then one thing is for sure: The negative deviations occurring during the month will have big impact on your monthly food cost.
Executive Chef’s 10-min daily PMI Revenue & Productivity tasks:
- Add all food delivery purchase amounts, based on your invoices and delivery notes.
- Record the total delivery purchase amount. Allocate larger portions of the daily delivery for future use by placing appropriate amounts on the day of consumption.
- If your month-to-date is too high or too low, you will have the possibility to investigate the cause on the spot – which will take you less time to pin-point than if you have to wait until the following month. This working method will make sure that all food revenues are recorded and allocated properly.
- Take a look at the future daily covers and food revenue rolling forecast for better purchase planning, and this will allow you to know where and when to act and to “save” so your monthly food cost hits the target.
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Heads of Department’s Labor Productivity Planning
Have you ever seen a user-friendly scheduling solution that fulfills your needs and replaces your Excel-templates? PMI Revenue & Productivity might be the solution you have been looking for. Based on the feedbacks from more than 3 000 department heads using PMI Revenue & Productivity daily for scheduling, we are confident that we have developed a solution which you will make you say “wow.”
Increase your departmental productivity through scheduling based on online occupancy, cover and revenue rolling forecast. PMI estimates the amount of resources required based on occupancy, F&B covers, and revenue rolling forecasts and departmental productivity targets. It’s time for you to know the departmental targets, month-to-date status and month-end rolling forecasts. No more surprises, assumptions and uncomfortable questions!
PMI Revenue & Productivity calculates the amount of labor resources that your department requires for the next days, weeks and months, based on occupancy, F&B covers and revenue rolling forecasts. The Operating Cockpit provides the decision-maker with a clear definition of his/her financial targets and encourages the department heads to take the prompt actions. The cockpit-owner receives feedback in real-time on his/her performance.
Imagine a user-friendly productivity management and scheduling solution which enables you to:
- Know your productivity target, actual performance and rolling forecast for the coming days, weeks and months.
- Communicate more effectively with your team and your superiors.
- Respond more quickly to changes. Create and amend schedules with “drags and drops” with your mouse.
Heads of Department’s 10-min daily PMI Revenue & Productivity tasks:
- Check yesterday’s and month-to-date’s performances. The actual hours spent can be imported from either your current time attendance system or your PMI Revenue & Productivity up-to-date schedules.
- Adjust your schedules based on changes in automatically projected hours or man-days, in order to meet your month-end’s and following months’ targets.
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500% ROI or 100% Satisfaction Guarantee
PMI Revenue & Productivity is an off-the-shelf, yet very customizable solution delivered as Software-as-Service, and development costs are spread over a large number of customers. The solution is therefore affordable for both multiple or individual properties. We want to eliminate any risks you might consider and guarantee 500% ROI within 12 months, or if you are not delighted, we will return your investment costs with only one question asked: “How can we improve?”
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