Profitability Essentials: How to Help Your Hotel Department Heads “Think like a CFO”

Provide Managers Daily Visibility into Department Budgets and They Will Manage to Achieve Profitability Targets. 

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Former boat refugee – now successful Entrepreneur

Young Ngoc Nguyen coaches a considerable number of Norwegian and foreign hotels. Nguyen asks the public funding agencies to listen better to inexperienced entrepreneurs.

Former boat refugee Young Ngoc Nguyen has had a huge success since the establishment of the company d2o (Deadline 2 Online) in 2000.

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Tech Leader d2o Marks 10-Year Anniversary of Increasing Profitability for Hotel Operators

Sets Sights on Future with decade2 Initiative for Ongoing Client Success

ATLANTA – October 5, 2010 – d2o, “deadline 2 online,” providers of the web-based Performance Management Intelligence (PMI)

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Boat Refugee Manages the Hotel Industry

Boat refugee. Young Ngoc Nguyen, now at the age of 40, has gone from malnourished boat refugee to a consultant for 60 percent of the Norwegian hotel industry.

Strand Hotel. Hotel Founder Erling Falch Monsen hired Young Ngoc Nguyen as a consultant and followed up by buying the old boat-people’s refugee hotel.

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University to Use PMI for Professional Management Course

Tourism Management students at the University College of Finnmark (HiF) are to learn using PMI, a “super tool” for those who manage a hotel. The education shall be carried out in collaboration with the Rica Hotels group. PMI is a computer tool that keeps track of “everything” relating to hotel operations.

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HSMAI (Europe) – Young Hotelier of the Year 2010

“This year’s Youth” Awards were handed out in conjunction with HSMAI Services Conference June 10th at the Hotel Bristol in Oslo.

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HSMAI – Service Company of the Year Award

d2o is honored with the prize “The Service Company of the Year 2009″ in category “Customer Training”!

d2o & Partners Acquire the Leading Scandinavian Quality Assurance Company QI (Quality Improvement International AS)

OSLO – Norway, November 13th 2009

d2o, a leader in Revenue, Labour Productivity and Cost Management solutions to the hotel and restaurant industries, and its partners have acquire QI (Quality Improvement International AS), the premier Scandinavian provider of quality assurance for the hospitality, catering and travel industries.

Young Ngoc Nguyen, CEO and Founder of d2o, said: “We believe QI’s products and services combined with PMI Suites and the expertises of the two companies will add great values to our customers as well as to the hospitality, catering and travel industries in general.” Mr. Nguyen continued on to say: “With d2o’s existing broad and powerful portfolio of market-leading advanced revenue and cost management intelligence solutions for the hotel and catering industries, d2o and QI now have the leading productivity and service quality management offering designed specifically for the hospitality, catering and travel industries. QI’s customers will benefit from the professional resources, IT platform and network of d2o.”

QI will continue to focuses on providing independent assessments of hotels, restaurants and businesses related to the travel industry through Consumer Audits (“Mystery Guest”). Its services, combined with d2o’s leading-edge solutions with capabilities like labour management, food cost control, revenue reporting, forecasting and budgeting, will also contribute to development of new and innovative products to QI’s customers within the areas of Consumer Audits, Telephone Audits, MICE Audits, Standards Recommendations and Service Trainings.

The announcement of new Managing Director for QI will be sent in a separate press release shortly.

About QI
Quality Improvement International, founded in 2002, is the premier Scandinavian quality assurance company specializing in providing best practice and customized auditing services to the hospitality, catering and travel businesses. For additional information, visit www.qi-int.com.

About d2o
d2o, founded in 2000, provides a proven set of software, training and business consulting services to the hotel and restaurant industries. These solutions enable customers to increase their bottom line by simplifying their daily revenue and productivity management process. For additional information, visit www.d2o.biz.

Contact:
Young Ngoc Nguyen | CEO & Founder
d2o
+47 900 80 123 | young@d2o.biz

Deloitte EMEA (Europe, Middle East & Africa)

d2o was ranked company 350 out of 500 in the Technology Fast 500 EMEA
2008 Ranking and CEO Survey.